Concerned your site may have been hacked? Not sure how to get your photo gallery set up just right? Need assistance with one of our WordPress plugins? No matter what your need may be, we can help. At Sideways8, we offer support in two ways. If you’d like monthly support like site security checks and maintenance on a regular basis, visit our Website Care Plans page. If you’re looking for assistance on an as-needed basis, we offer hourly maintenance to both existing and new clients.
Our Approach to Hourly Support:
We bill for support at $125 per hour charged in 30-minute increments. We are a small (but nimble) team, so it may take up to 5 hours for us to respond. We offer support during normal work hours, unless you have a maintenance plan with us.
How to Submit a Support Ticket:
To submit a ticket, please fill out this form: