So many businesses fall into short-sited thinking looking solely to generate profit. And, in this thinking they put on blinders to other things that really matter, like people. Caring for clients as the people that they are rather than looking at them as a revenue stream is difficult for a lot of web developers and businesses, but its essential to longterm growth.
Businesses are run by people and referrals come from people knowing more (you guessed it) people. So, in working with clients, taking care of people, considering their needs and how to best connect with and communicate with them is extremely important. And, the funny thing is, when you actually do take care for people that you work with, it grows your bottom line, so its a win win anyway.
Our goal in working with our clients is to create a partnership with them, so that they know they can come to us and that we will be helpful, rather than trying to nickel and dime them like so many web companies try to do. We want lasting relationships with our clients so that they will use us again and refer other business our way, knowing that we will take great care of anyone they send to us.
We believe that people matter, and we work hard to go the extra mile in showing it. If you are a business person, you should too.